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Arrival Time / Cancellation Policy
Please arrive 10 minutes before your spa appointment. This will provide ample time to unwind, complete necessary paper work and relax for your treatment.
Please notify us at least twenty-four (24) hours in advance to reschedule or cancel your appointment to avoid being charged 100% of your service fee. Cancellations of packages or private parties require 72-hour notice. Spa services are booked separately from hotel reservations and must be changed or canceled separately from a room reservation.
A credit card or hotel confirmation number is required to hold your reservation at the time of booking your serviceSelf-parking is free for non-hotel guests receiving service at Monarch Spa. Please check in at Hotel Front Desk
Hours of Operation
Mon 7:00 am - 8:00 pm
Tues 7:00 am - 8:00 pm
Wed 7:00 am - 8:00 pm
Thurs 7:00 am - 8:00 pm
Fri 7:00 am - 8:00 pm
Sat 7:00 am - 8:00 pm
Sun 7:00 am - 8:00 pm